Suppliers

05
Jan
You think you are qualifying a supplier.  In reality,  the supplier qualifies you.

You think you are qualifying a supplier. In reality, the supplier qualifies you.

Your title is costing you money in China. Quietly. Every week. Here is the truth: factories do not sell to
3 min read
31
Dec
This is what you want your supplier to have

This is what you want your supplier to have

This is what nobody tells you about selecting suppliers. Most 70-page audit reports mention it, but almost none treat it
1 min read
29
Dec
You just PAID for the molds. But do you OWN them?

You just PAID for the molds. But do you OWN them?

Most founders use "OEM" as a synonym for "factory." In China and SEA, that is how
2 min read
19
Dec
Your factory is ghosting you? They are just napping

Your factory is ghosting you? They are just napping

12 pm in China is not a time. It's an off switch. If you have ever worked with
2 min read
15
Dec
These are your SOPs. Can these workers read them?

These are your SOPs. Can these workers read them?

Recently, I saw an SOP (Standard Operating Procedure) where the device's enclosure was named "a dwelling."
1 min read
12
Dec
Why a Chinese boss won't walk you out

Why a Chinese boss won't walk you out

The boss of the factory met you at the airport. But after the meeting at his factory, he just vanished
2 min read
08
Dec
The day cheap parts get expensive

The day cheap parts get expensive

Imagine you are a hardware founder. An order is about to ship next week. 10K units, $100 gross margin each.
2 min read
05
Dec
The Importance of "Tea Test"

The Importance of "Tea Test"

I call this the "tea test". It's the simplest way to get the best possible deal
2 min read